The Agent is not liable for any loss as a result of any account closure and termination of any banking relationship. The Client agrees that the Agent will not have any liability for any loss, damage or claim which arises as a result of, or in connection with, this agreement and/or the use of the services except to the extent that such loss, damage, expense or claim is directly attributable to its deliberate act or its gross negligence. The Agent will not in any circumstances have any liability for loss of business, loss of profits, loss of anticipated savings, loss of or damage to data, third party claims or any consequential loss. The Agent strongly advises the Client to insure against all such potential loss, damage, expense or liability.

Agent will act as Client’s representative to process domestic and international bank wires upon written or electronic instruction only. You may give us instructions by email, via a designated web portal (where the Company has agreed to this service) or by post. All communications between you and us, pursuant to these Terms and Conditions, must be in English.

Agent will also act as Client’s representative to receive cheques on behalf of the Client at our offices. Cheques will then be sorted and deposited into the Client’s bank account within seven (7) days.

Any documents or cheques sent to the Client by the Agent and any documents or cheques sent by the Agent to the Client will be sent at the Client’s risk and Agent accept no liability prior to receipt by us of any document or cheque or, where relevant, after despatch of any document or cheque to you.

Client authorises the Agent to communicate with you by letter or electronic mail, unless specifically requested otherwise by you in writing. All communications sent by Agent will be sent to the Client’s last address as recorded or sent by electronic means to the Client’s last email address notified to Agent. Communications sent to Client by post will be treated as received by you on the second business day following the day they were sent in the case of an address in the United Kingdom, or on the fifth business day following the day they were sent in the case of an address outside of the United Kingdom.

Client is responsible for keeping your details up-to-date by notifying us in writing of any change of name, address, credit card number, bank account details, telephone number or email address and providing us with the supporting documentation where required (e.g. in the case of a change of name, the deed poll or marriage certificate).

It is the Client’s responsibility to provide us with the required documentation to allow the Agent to open the bank. If the Client fails to provide the Agent with the required documentation within thirty (30) days then the order will be automatically cancelled and no refund will be issued.

We will never provide you with any investment, trading, tax or financial advice or any investment management services. Nothing in these Terms and Conditions should be taken as a recommendation to buy, sell or hold shares in any company. You should rely on your own judgment when deciding whether or not to enter into any transaction contemplated by this Agreement or seek any advice or assistance you may need from an appropriate independent professional adviser.

The Client agrees to pay the Agent a monthly or annual fee (according our pricing list) in respect of the services until this agreement is terminated by either party, as per the terms of these terms of business.

All fees, plus VAT if applicable, are immediately payable in respect of services to be provided. No service will be provided until full payment is made by the Client.

The Client also agrees to pay fees in respect of such additional services as required from time to time. Such additional fees may be fixed monthly fees or variable fees, depending on the additional services required, and will be calculated in accordance with the current price list. In the case of additional fixed fees, such fees, plus VAT, shall be payable in advance and in full.

The first proportionate payment of such fixed monthly fees will be payable on the first date such services are provided to the Client in respect of the provision of such services from that date to the end of that calendar month. In the case of additional variable fees, such fees shall be invoiced in arrears and are payable immediately from invoice date.

All banking charges will be assumed and paid by the Client.

If payment is not made within 7 days of the due date the Agent shall be entitled to a late payment compensation fee of USD $100 (or USD $200 if the amount is above $1,500) in addition to interest on the sum due at the base rate of Bank of England + 12% per annum, calculated on a daily basis.

In the event of the Client failing to discharge his liability to the Agent for the services provided by the Agent within seven (7) days of such payment becoming due, the Agent shall be entitled (i) to retain any correspondence addressed to the Client and telephone messages intended for the Client until the Client makes the payment owing to the Agent (ii) to exclude the Client from further use of any other services until all outstanding sums are paid and (iii) forthwith to terminate this Agreement.

If the Client disputes any part of an invoice, he/she must pay the amount not in dispute by the due date. The Agent reserves the right to withhold services while there are any outstanding fees and interest or the Client is in breach of this Agreement.

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